We understand that plans can change and we will gladly assist you in making changes to your order date and time whenever possible.
- We accept cancellations by phone (+91 9820218236) only until 3:00 pm on the day before your delivery date. We reserve the right to charge a cancellation fee if insufficient time is given, as stated below, due to costs incurred in the purchase, priority and preparation of the order. It is entirely up to our discretion, to change or otherwise offer any other options to the customer.
Special orders (Highly Decorated Cakes) that are not picked up will NOT be refunded. Orders that require delivery and cannot be delivered due to customer’s wrong information or availability will be taken back to our closest outlet and stored until further notice from customer.
Because of the nature of our business and our quality and freshness assurance, we will dispose of any cake that is not picked up or delivered within 12 hours after the due time and you will NOT be refunded due to the above rules.